About The Program

Americares supports U.S. licensed medical professionals who travel internationally to provide primary care, perform surgeries, respond to emergencies and strengthen local health care capacity in communities where even basic medical care is often non-existent or inaccessible. The program provides medical volunteers with donations of medicines and supplies to expand their capacity to treat patients. In addition, the Medical Outreach website offers access to hundreds of education and training resources.

All donation recipients meet Medical Outreach eligibility requirements. Volunteers donate their services to treat some of the most vulnerable people around the world and help transfer knowledge to strengthen local health care capabilities.

In a typical year, Americares Medical Outreach supports more than 1,000 trips to approximately 80 countries. During these trips, volunteer teams treat more than 800,000 patients and perform over 40,000 surgeries using donated products.

How to apply for a donation of free medicines and supplies for your charitable trip

If you are traveling abroad and would like to receive a product donation, create an account. If you need Rx products, we require that you hold a U.S. medical license to practice and prescribe independently, without supervision or collaboration. If you do not have a license with those credentials, and are traveling with someone who does, the account can be created in that person’s name. S/he, however, must be going on the trip and must agree to take responsibility for the use/oversight of the donated product. Using the credentials of a colleague who will not be traveling is a direct violation of our partnership agreement. Those without a medical license can create an account to request non-Rx products.

To create an account, click on the Create Account button. The User ID must be the email address of the Health Care Provider (HCP). Once your account information has been submitted, the system will acknowledge that you have been ‘registered’ which begins the account creation process. Next, log in. Once logged in, you will land within your personal dashboard. Click on the application link on your dashboard. You can also find the application under ‘My Account’. You will then be guided through the application wherein you will be asked questions about the HCP as well as the Primary Contact. The HCP and Primary Care information will be saved in your account and can be changed at any time by accessing ‘My Account’.

Next, you will be asked questions about your upcoming trip. Key in all of the required information and then click on the Save and Continue button, which will take you to the Treatment Locations page. This data will let us know where you will be using the donated products while in-country. If you will be working from multiple locations, please click on ‘add a location’.

The shipping information page is next. Please follow instructions with regard to this page as we will not ship to a residential address and will only ship Rx products to a licensed medical facility. We vet all shipping addresses so not following these instructions will cause a delay in processing your request.

The next page is the most important. We ask that you take the time to review our Agreement and click on the Agree button, which confirms that you will adhere to our terms. Please keep in mind that Americares Medical Outreach partners with individuals, not organizations. Thus, the donation recipient will personally be held accountable to adhere to all of the terms outlined in the document.

Once you click on the Agree button we will review your application. You will receive an email when your account has been approved. This is a one-time approval process. When completing applications for future trips, you will be automatically taken to the Order Products page after you agree to our Terms. A first-time requestor, however, will need to be approved and then, the email will instruct you to log back into your account to Order Products for your trip. Add items to a cart to a maximum of 300 lbs. Once you have what you need, click on the shopping cart and submit your order.

If we have any questions, we will reach out to you, but if not, you should expect your order to ship approximately 2 weeks prior to the date you indicated as your ‘needs by’ date.

Upon receipt of your order, log back into your account and look for the ‘Shipped Orders Needing Confirmation’. Click on that order and confirm receipt of the products shipped.

Once you return from your trip, log into your account and access the Trip Report from the Dashboard.

If you have any questions, we are here to assist. You can access detailed information about the application process via our FAQ’s or feel free to email us at [email protected].

Thank you for partnering with us. We are proud to support your important work!